Privacy Policy

1. Introduction

RentFlow ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our DSCR loan services.

2. Information We Collect

Personal Information:

• Name, email address, and phone number
• Property address and details
• Financial information related to loan applications
• Credit score and history
• Business entity information (if applicable)
• Government-issued identification

Automatically Collected Information:

• IP address and browser information
• Device information
• Usage data and cookies
• Location data

3. How We Use Your Information

We use your information to:

• Process loan applications and verify information
• Communicate about your application and services
• Improve our website and services
• Send relevant marketing communications (with consent)
• Comply with legal obligations
• Prevent fraud and enhance security

4. Information Sharing

We may share your information with:

• Lending partners and financial institutions
• Service providers and contractors
• Legal and regulatory authorities
• Business partners (with consent)

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of sensitive data
• Secure servers and networks
• Regular security assessments
• Employee training on data protection

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Withdraw consent

7. Cookies

We use cookies and similar technologies to enhance your experience on our website. You can control cookie settings through your browser preferences.

8. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

9. Changes to Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the updated policy on our website.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: